Frequently asked questions
Answers to the most common questions about orders, delivery and Nature Pick products.
All questions
What products does Nature Pick offer?
Natural spices, nuts, seeds, dried fruit and sun-dried vegetables, as well as ready-made gift sets. You will find the full range under "All products".
Where do your products come from?
Many of our products — including almonds — come from Uzbekistan, where we select them together with our local partner, Sara Europe Exim. Other raw materials come from verified regional suppliers — the exact country of origin for each product is listed on its page. Packing and quality control take place within the European Union.
Which countries do you deliver to?
We ship from Sweden to Sweden, Germany, Poland and many other European countries. Shipping costs and delivery times for your country are shown at checkout, and the full overview is on the “Shipping & returns” page.
Do you offer free shipping?
Yes — free shipping applies from a minimum order value that depends on your country. You can see the amount in the cart, and shipping is always calculated at checkout before you enter your payment details.
Can I return a product?
You have 14 days to withdraw from the contract under EU consumer rights, without giving a reason. Details and the return form are on the "Shipping & returns" page.
What payment methods can I use?
We accept the payment methods shown at checkout — cards and local options for your country. All payments are encrypted and processed by an external payment provider.
How can I contact customer service?
The fastest way is through the form on the "Contact" page or by email at info@naturepick.se. We reply within 24 hours on business days.
Who is behind the Nature Pick brand?
Nature Pick is a brand of the Swedish company NP Market AB (Fibergatan 3, 267 73 Billesholm, Sweden, EU VAT: SE559315126801), which sources and distributes natural food across several European markets, including Poland.